Refund Policy

Cancellation

If you wish to cancel your reservation, please contact us using our contact form or through another method specified by our facility.

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Refunds

Refund eligibility and the amount of any refund will be determined on a case-by-case basis, taking into consideration the reservation details, the timing of the cancellation, and the status of your booking.

Depending on the payment method or booking channel, refunds may not be available, or additional processing time may be required before the refund is completed.

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Reservations Made Through Third-Party Services

If your reservation was made through a third-party booking platform, such as an online travel agency (OTA), the cancellation and refund policies of that service will apply.

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Cancellations by the Facility

If we are required to cancel your reservation due to circumstances beyond our control, including facility-related issues or natural disasters, we will refund the amount you have paid.

Our liability is limited to the amount paid for the reservation. We are not responsible for any additional costs or losses, including transportation expenses, accommodation expenses, or loss of profits.

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Changes to This Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Any changes will become effective upon being posted on this website.